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December sees upswing in use of eServices

On-line spare parts ordering and requests for assistance continue to grow

December was another positive month for Sacmi eServices. The fastest-growing aspect was undoubtedly on-line spare parts ordering, with the Ceramics&Tiles division alone seeing web-based orders increase by 178% with respect to November. In the Closures&Pet division orders were up by 98% compared to the previous month . A total of 71899 logins were recorded, while the number of downloaded spare parts catalogues (including interactive catalogues and use and maintenance manuals) totalled 3528. The eSupport system, for online management of requests for technical assistance, also performed positively: over the last six months more than one hundred customers advanced requests for technical support in this way (the system became operational in the first half of 2004). Furthermore, the online payment system, which uses a company credit card (ePay), is starting to gain ground with customers and is especially popular in Pakistan and Peru.


Corporate News

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Sacmi Careers, the new job opportunities website, is now on-line
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Sacmi, a growing number of employees and new investment plans in the district
In 2017 the number of employees at the Group's ten companies in the Fiorano-Casalgrande area topped 700  >>


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