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December sees upswing in use of eServices

On-line spare parts ordering and requests for assistance continue to grow

December was another positive month for Sacmi eServices. The fastest-growing aspect was undoubtedly on-line spare parts ordering, with the Ceramics&Tiles division alone seeing web-based orders increase by 178% with respect to November. In the Closures&Pet division orders were up by 98% compared to the previous month . A total of 71899 logins were recorded, while the number of downloaded spare parts catalogues (including interactive catalogues and use and maintenance manuals) totalled 3528. The eSupport system, for online management of requests for technical assistance, also performed positively: over the last six months more than one hundred customers advanced requests for technical support in this way (the system became operational in the first half of 2004). Furthermore, the online payment system, which uses a company credit card (ePay), is starting to gain ground with customers and is especially popular in Pakistan and Peru.


Corporate News

New SACMI PH8200 Imola series: the smart pressing era begins
Over 150 international customers attended the presentation of the new Sacmi press. Thanks to Ethernet Powerlink field bus automation, this first “digital native” model of the Imola series provides advanced integrated diagnostics and remote services.  >>

Sacmi, new organisational set-up for the Chocolate business unit
Shake-up lays the foundations for further development of the chocolate sector, already the hub of the Group's Food Division.  >>

Alessandro Paini is the new General Manager of the Sacmi Beverage Division
With extensive international experience in product development and global sales coordination, Mr. Paini takes over from Vezio Bernardi, who now goes on to head the Group's Closures & Containers Division  >>

SACMI – Consolidated financial statement at 1.4 billion euro, rising net worth
Positive results across all business sectors. The increasing specific weight of the Italian market “reflects a significant rise in investment within the industry” stated Paolo Mongardi, President of SACMI Imola, during the presentation of the Group's Consolidated Financial Statement at the Shareholders’ Meeting of 19th May  >>


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