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On line sales and assistance continues to expand

More and more customers are using e-services and e-support for their B2B needs

The proportion of business Sacmi does on line continues to grow. Nearly two years after activation of the Group’s e-services, our customers continue to express high levels of satisfaction. They see internet as a valuable, effective tool for their business to business needs. Over recent months the number of companies that have contacted Sacmi via the web to purchase spare parts, request assistance, consult manuals or catalogues and check current warehouse stocks has risen considerably. The number of customers registered (with user name and password) to use the eSupport system that allows real-time dialogue with a Sacmi technician, or consultation of F.A.Q., has also increased.
The Group sees the web as highly strategic: among Sacmi’s latest initiatives is the Sacmi Russia website, recently activated in Russian language form.


Corporate News

New SACMI PH8200 Imola series: the smart pressing era begins
Over 150 international customers attended the presentation of the new Sacmi press. Thanks to Ethernet Powerlink field bus automation, this first “digital native” model of the Imola series provides advanced integrated diagnostics and remote services.  >>

Sacmi, new organisational set-up for the Chocolate business unit
Shake-up lays the foundations for further development of the chocolate sector, already the hub of the Group's Food Division.  >>

Alessandro Paini is the new General Manager of the Sacmi Beverage Division
With extensive international experience in product development and global sales coordination, Mr. Paini takes over from Vezio Bernardi, who now goes on to head the Group's Closures & Containers Division  >>

SACMI – Consolidated financial statement at 1.4 billion euro, rising net worth
Positive results across all business sectors. The increasing specific weight of the Italian market “reflects a significant rise in investment within the industry” stated Paolo Mongardi, President of SACMI Imola, during the presentation of the Group's Consolidated Financial Statement at the Shareholders’ Meeting of 19th May  >>


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