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On line sales and assistance continues to expand

More and more customers are using e-services and e-support for their B2B needs

The proportion of business Sacmi does on line continues to grow. Nearly two years after activation of the Group’s e-services, our customers continue to express high levels of satisfaction. They see internet as a valuable, effective tool for their business to business needs. Over recent months the number of companies that have contacted Sacmi via the web to purchase spare parts, request assistance, consult manuals or catalogues and check current warehouse stocks has risen considerably. The number of customers registered (with user name and password) to use the eSupport system that allows real-time dialogue with a Sacmi technician, or consultation of F.A.Q., has also increased.
The Group sees the web as highly strategic: among Sacmi’s latest initiatives is the Sacmi Russia website, recently activated in Russian language form.


Corporate News

Sacmi CBF wins the FBE Award in Shanghai
Versatility and weight reduction - which means greater competitiveness, quality and process repeatability - have made this technology a true winner. And with a complete solution just supplied to a major player on the local dairy market, the positive feedback keeps on coming.  >>

Christmas 2017, practical action to safeguard the dignity of the needy
A supporter of educational, health and charitable institutions both locally and worldwide for many years, this Christmas Sacmi is taking the opportunity to help the Imola Red Cross assist the disabled. Moreover, as of today, the company canteen is also participating in the non-profit "No Waste" campaign.  >>

New “Internet of Things” lab, the Region rewards Sacmi's proposal
The project has passed “phase one” of the regional call to tender to attract investment. The goal: to build an Industry 4.0 research hub capable of acting as a bridge between the regional education system and the local small-medium enterprise community.  >>

New SACMI PH8200 Imola series: the smart pressing era begins
Over 150 international customers attended the presentation of the new Sacmi press. Thanks to Ethernet Powerlink field bus automation, this first “digital native” model of the Imola series provides advanced integrated diagnostics and remote services.  >>


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