Search by year
Search by keyword
Search by sector
Search by category
Sacmi RSS Feed
Find out how to subscribe to Sacmi RSS feeds
Sacmi Call Center Sacmi – at your service!

Accessible on +39-0542-607261, or via the website

Two years after its set-up the Sacmi Group Call Center has more than proven its worth as a valuable customer service tool capable of resolving IT, mechanical and technological-production problems.
Launched in March 2004, the telephone help desk – active 365 days a year in Italian, English, French and Spanish – guarantees immediate registration of requests for assistance and their transfer to a technician in as short a time as possible.
Access to the service, the first of its kind in the ceramic industry, can be gained not only via phone, but also via e-mail ( or on the web via eSupport (, the digital info system on the Group’s internet site: this special section of the Sacmi portal allows registered customers to browse answers to the FAQs (frequently asked questions) and consult technical documents regarding their current or past on-line requests.
Any Tile division customer can use this innovative service, which has succeeded in boosting further the standards that have made Sacmi the world-leading supplier of machines and plants to the ceramic industry.


Business News

Sacmi, complete new filling line for Emirates Natural Drinking Water
From blow moulding to palletization, with all the advantages of Sacmi SBF technology (dual cavity, double the output rate).  >>

Serel Seramik and Gaiotto: a partnership based on quality and sustainability
New Sacmi glazing cells inaugurated at the Manisa plant  >>

HERO ESPAÑA selects SACMI modular labelling
New modular jar labeller purchased and installed at the Spanish facility of well-known preserve producer Hero Group, a player on the European market since 1886.  >>

Sacmi, first PH8200 Smart installed for the Spanish market
First pressing run completed successfully, thanks also to a direct, remote connection to Sacmi's technicians.  >>


This website uses "cookies". If you choose to continue using the website, you are authorising the use of cookies according to our cookie policy. For further information or to deny the use of some cookies, please click here.

accept cookie policy