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Sacmi Nanhai, leader in after-sales assistance

A new reference point for the entire machine pool installed in China

Founded in 2007, Sacmi Machinery (Foshan Nanhai) is still less than one year old. Established as part of a policy aimed at enhancing penetration of the Chinese market, Sacmi Nanhai offers three business lines: production of PHC presses for the local ceramic industry, the sale of spare parts and the provision of technical assistance services for all Sacmi machines installed in China.

Since last October the entire after-sales assistance organisation – locally produced kilns/driers excepted – passed from Foshan Sacmi Machinery to the new company, Sacmi Machinery (Foshan Nanhai), based in Shishan, 35 km from Foshan, in the Guangdong province. This new company provides customers with advanced spare parts and technical assistance services.

The spare parts warehouse and its relative offices cover some 2000 square metres: the warehouse features ample shelving to ensure good stocks at all times, thus ensuring required parts are delivered quickly so as to ensure maintenance of customers’ production efficiency.

The Technical Assistance service provides highly experienced resident Italian and Chinese technicians for fast machine repair or complete overhauls of presses and their accessories (SMU, multipliers, lifters, etc) and has some 6,000 square metres of workshop space equipped with a 100 ton gantry crane.

Services provided also include piston re-chroming, construction and ‘regeneration’ of columns, repair of SACMI SMC and PC electronic boards - all supported by a quality control service specially designed to monitor PHC press production.


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