Search
 
Search by year
Search by keyword
Search by sector
Search by category
Find 
Sacmi RSS Feed
Find out how to subscribe to Sacmi RSS feeds
 
12/11/2003
Sacmi’s on-line services praised in “Imballaggio”

The December issue of Italy’s most important packaging magazine dedicates...

The December issue of Imballaggio, Italy’s number one packaging industry magazine, is now out. In addition to the usual high-standard articles and reports, this issue features an in-depth interview with Cinzia Gennarelli, the Sacmi Group’s web marketing and e-services manager. The interview focuses on the on-line services the Imola-based parent company offers its customers - services considered to be a shining example of business to business internet technology "Just over a year ago”, explains Cinzia Gennarelli, “Sacmi set up an innovative web marketing service that uses a technological platform developed in-house. Each customer has his own username and password, providing access to his own customised web area. Here, he can resolve basic difficulties by consulting the FAQ section (i.e. answers to the most frequent queries regarding his machine pool) or open a technical file with a description of the problem and send it to a technician who will respond within just a few hours”. So far, results have been encouraging: “One year on”, emphasises Gennarelli, “the level of interest continues to rise, especially in emerging economies such as the Czech Republic, while the Italians still seem to prefer phone and fax”. Summing up, Cinzia Gennarelli stressed “the strategic role played by web marketing in the achievement of Group goals” and, therefore, Sacmi’s commitment to continued investment in on-line relations with its customers.

Email to contact
cinzia_gennarelli@sacmi.it
Back

Corporate News

 
5/29/2018
Sacmi a partner in the European Z-Bre4K predictive diagnostics project
Funded as part of the Horizon 2020 programme, the project involves 17 European partners, all leaders in their respective industrial and academic fields  >>

5/28/2018
Ceramitec, a highly successful Open Day for the Sama research centre
The F.I.T. (Forschung, Innovation und Training) facility is now the world's reference point for research into advanced ceramics. A recent Open Day attracted more than 200 participants from 30 countries  >>

5/21/2018
Sacmi, sales above 1.4 billion euro
Third highly positive year in a row for the Cooperative. In Ceramics alone, the Italian market grew by 23%. President Paolo Mongardi stated: “The key ingredients of our future-oriented recipe are investment, service and governance 4.0”.  >>

5/18/2018
Sacmi sanitaryware technology now available in Turkish
Book on Sacmi sanitaryware manufacturing technology now published in Turkish  >>

 

This website uses "cookies". If you choose to continue using the website, you are authorising the use of cookies according to our cookie policy. For further information or to deny the use of some cookies, please click here.

accept cookie policy